Proactive IT is well managed IT
The primary goal of Sonoma Technology Partners is to provide you with a well managed IT environment that reduces cost overhead, minimizes downtime and enhances the productivity of your organization’s staff.
To do this, we take a proactive ownership approach to managing the IT infrastructure and process of your organization.
Key Components of a Well Managed Computer Environment
Preventative maintenance – File Servers and Workstations
- Anti-Virus, Anti-Spy-ware and anti-Spam Maintenance
- System updates and patches applied
- System optimization – fully leverage your technology investment
- System documentation for reference and continuity
Staff Availability
- Expertise available for a wide range of computer needs
- Experienced staff trained and cross trained for full calendar coverage
- Career path to retain staff as they develop additional skills
- Minimal staff turnover
System Monitoring and Measuring
- Baseline critical functions—snapshot of how things are
- Metrics can demonstrate speed improvement or prove degradation
- Monitoring provides tools used for proactive attention
Long term planning
- Install new software and software upgrades in an efficient manner
- Minimize financial surprises with proper planning
- Replace outdated systems before they begin to drain resources
Compliance
- Government regulations
- Acceptable use documentation
- Licensing
| STP takes into consideration all of these issues — and more. |